Marks & Spencer pauses online shopping following cyberattack

Marks & Spencer pauses online shopping following cyberattack

British retailer Marks & Spencer (M&S) announced on Friday that it is temporarily halting all online shopping due to a cyberattack. This decision follows customer complaints on social media amid an ongoing cyber incident the company has been managing.

While customers can continue to browse products online, M&S stated they will no longer take orders via their websites and apps. They expressed their apologies for the inconvenience and reassured customers that the physical stores remain open.

The company acknowledged the efforts of their dedicated team and external cyber experts working to restore online and app shopping functionality as quickly as possible. As M&S navigates this situation, its share price has already noted a decline of nearly 5% on the day and over 6% within the week.

Source: The Record

Key Points

  • Marks & Spencer has paused all online shopping following a cyberattack.
  • Customers can still browse products but cannot place orders online.
  • Physical stores are operating normally despite the online disruption.
  • The company is working with cyber experts to resolve the incident.
  • M&S’s share price has dropped significantly amid the incident.

Why should I read this?

This article is a heads-up on a significant issue affecting a major retailer you might shop from. If you’ve relied on M&S for your online purchases, it’s crucial to stay in the loop about their operations and the implications of this cyberattack. Plus, understanding how companies handle cyber incidents can give you insights into digital security—an increasingly relevant topic for all of us!