Microsoft teases agents that become ‘independent users within the workforce’

Microsoft teases agents that become ‘independent users within the workforce’

Summary

Microsoft has teased a new class of “agentic users” — AI agents that will operate as independent users inside enterprise environments. Each agent will have its own identity, dedicated access to organisational systems, and the ability to collaborate with humans and other agents. According to Microsoft documents, agents can attend meetings, edit documents, and send and receive emails and chats. They will be discoverable in Teams and sold through an “M365 Agent Store”, with admins assigning an A365 (Agent 365) licence at approval.

Key Points

• Microsoft plans “agentic users” that act as independent users with identity and dedicated access to enterprise systems.
• Agents can attend meetings, edit documents, and communicate via email and chat — and they learn from interactions over time.
• They will be discoverable in Teams and distributed via an “M365 Agent Store”; documentation references an “A365” licence.
• Agents will have accounts in Entra ID/Azure AD, their own email/Teams addresses, and can appear on the organisational chart.
• Microsoft is targeting a November debut and a targeted release; an announcement at Ignite is likely.
• Key concerns: consumption-based pricing unpredictability, licence and cost forecasting, governance, monitoring and security (eg. rogue agents leaking data or sending offensive messages).

Context and Relevance

This matters because it changes how identity, access and governance operate in the workplace. Giving autonomous agents user-like privileges ties AI directly into identity systems and billing models, creating new administrative, security and budgetary responsibilities for organisations. It also follows a broader trend of agentic AI moving from assistant roles to autonomous actors within business processes.

Author’s take

Punchy and to the point: if you manage Microsoft 365, security, or IT budgets, this isn’t fluff — it’s a potential shift in how work gets done and how risk is managed. Read the detail to understand the implications for licences, monitoring and incident response.

Why should I read this?

Short version: these are not harmless chatbots. They’re users with access, email and presence in your directory — which means they can cost you money, leak data or go rogue. If you look after security, compliance or budgets, you want to know how these will be controlled, monitored and charged.

Source

Source: https://go.theregister.com/feed/www.theregister.com/2025/11/10/microsoft_agentic_users_a365/