DXC lands Metropolitan Police outsourcing deal that could climb to £1B

Steven

DXC lands Metropolitan Police outsourcing deal that could climb to £1B

Summary

DXC Technology (trading as EntServ UK Limited) has been awarded a managed services contract by the Metropolitan Police Service (MPS) to deliver and run Met Business Services (MBS) covering HR, finance, resource management and related business process outsourcing. The deal will support the existing Oracle E-Business Suite (P-SOP) and act as systems integrator for a migration to Oracle Fusion SaaS on a new architecture.

The contract term is estimated at up to ten years (design, build and transition; service run; optional extensions and termination assistance). The Met initially capped expected spend at around £370m but the award notice prices the deal at up to £1 billion to allow other associated organisations to access these services.

Key Points

  1. DXC (EntServ UK Limited) won the MBS contract to support ERP, resource management and BPO for the Metropolitan Police Service.
  2. The supplier will support the current Oracle E-Business Suite (P-SOP) and lead migration to Oracle Fusion SaaS on a new architecture.
  3. The contract term can run up to ten years: 2 years design/build/transition, 5 years running, 2 years optional extension and 1 year termination assistance.
  4. The Met capped the expected award at £370m based on pre-market engagement but allowed the value to increase to £1bn to enable other organisations to use the service.
  5. The incumbent SSCL (Shared Services Connected Limited, owned by Sopra Steria) has supported the service since 2015; that agreement was extended and increased in value and is due to end in 2027.
  6. The existing P-SOP estate requires around 55 interfaces to other legacy systems; the Met employs about 46,000 officers and staff, highlighting the scale and integration risk of the migration.

Context and relevance

This is a major public-sector IT outsourcing award affecting the UK’s largest police force. It follows a procurement process begun in late 2024 with the business case signed in January 2023. The move to SaaS and a new architecture aims to reduce complexity and support automation, but it carries the usual risks for large Oracle transformations: integration, cost creep and service continuity.

Why should I read this?

Because it’s big money and it matters. If you work in public-sector IT, procurement, Oracle programmes or vendor management, this deal signals how large-scale policing services are being modernised — and where the pain points (and opportunities) will be. Plus, £1bn is a headline-grabbing figure; expect scrutiny and follow-on stories.

Author style

Punchy — this is a high-stakes, high‑value public-sector contract. Worth watching for potential cost overruns, supplier responsibility for subcontractors, and the operational impact on policing services.

Source

Source: https://go.theregister.com/feed/www.theregister.com/2026/04/08/dxc_met_police_contract/