Microsoft is Killing Skype – and Refusing Refunds for Prepaid International Calls
Microsoft has announced the impending shutdown of Skype, set to take place on May 5, 2025. This decision leaves many users frustrated, particularly with regard to the refusal of refunds for prepaid international call credits. Earlier users had invested money into Skype accounts for this purpose, and with the impending closure, they are reporting dissatisfaction with Microsoft’s handling of the situation.
Key Points
- Skype will cease operations on May 5, 2025, after 20 years of service.
- Users are expressing concern over Microsoft’s refusal to refund prepaid Skype credits.
- Microsoft has indicated options for users to transfer contacts and chat history to Microsoft Teams.
- Refund policies are unclear, with Microsoft stating they will not refund money in Skype accounts unless credits were purchased recently.
- Consumer advocates argue that Microsoft should offer refunds or credits for affected users.
Why should I read this?
This article discusses a significant shift for users of Skype, a platform relied upon for international communications. With Microsoft shutting down the service and not providing refunds, it raises questions about consumer rights and the responsibility of major corporations towards their users, especially when transitioning to new services like Teams. This news is particularly relevant for those who have been longtime users of Skype.
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