Microsoft is Killing Skype – and Refusing Refunds for Prepaid International Calls
Microsoft has announced the shutdown of Skype on May 5, 2025, after two decades of service. This decision has sparked significant frustration among users, particularly those with prepaid accounts, as the company has stated it will not refund any funds remaining in these accounts.
Key Points
- Skype will cease operations on May 5, 2025, transitioning users to Microsoft Teams.
- Users with funds in their Skype accounts are unlikely to receive refunds.
- Microsoft has provided options for transferring chat history and contacts to Teams, but not for funds.
- The decision has met backlash from users, particularly those who prepaid for international calls.
- Consumer advocates are calling for Microsoft to provide refunds or account credits.
Why should I read this?
This article highlights Microsoft’s controversial decision to shut down Skype without offering refunds for prepaid users, showcasing the challenges of shifting from established services to new ones. Understanding this situation is crucial for current users of Skype and teams considering their options as the shutdown approaches.
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