Daddy of a mistake by GoDaddy took Zoom offline for about 90 minutes
GoDaddy made a right mess-up, taking Zoom offline for nearly two hours on Wednesday, causing serious disruption for users trying to join meetings. The issue stemmed from a communication mix-up that saw Zoom’s domain, zoom.us, mistakenly blocked by GoDaddy Registry. Here’s what you need to know about the incident.
Key Points
- The outage affected Zoom services, with users getting errors about unreachable sites.
- This incident began around 11:25 PDT and was traced back to a DNS miscommunication by GoDaddy.
- Zoom and GoDaddy quickly worked together to resolve the issue, restoring service by 13:55 PDT.
- Many users had to use command line tricks to flush their DNS caches to regain access.
- Despite the chaos, there were no security threats or DDoS attacks related to the issue.
Why should I read this?
If you rely on Zoom for meetings, you’ll want to know what caused the fumble that knocked the platform offline and how GoDaddy plans to ensure it won’t happen again. This article stops you from scrambling for answers next time there’s an outage, keeping you in the know about the tech mishaps affecting your favourite virtual hangout.